Articles

Ordering & Payment

How to Order:

SECURE ON LINE ORDERS. We encourage you to order online. It is efficient and safe - probably a great deal safer than most typical credit card transactions. When you want to place a product in your shopping cart, just click the "Order" button. Don't worry, you can always bail out until you provide your billing information, review your order and, finally, submit your order for processing.

You can change the quantity or delete a product at any time. Once you submit your order, you will receive a confirmation of your order via e-mail.

And you can check the status of your order anytime by simply logging into your account!

Our back-office operations are working 24/7 to move your order forward. The sooner you place your order, the sooner we will receive your test results and issue you your diamond rating.

PAYMENT. See: Payment Options, below.

Payment Options:

For your convenience, we provide several payment options for your credit and/or debit card payments. We accept MasterCard, Visa and Discover Card through our merchant account (for both phone orders and through our online store) OR you can use these cards as well as American Express through PayPal.

We accept:

1. VISA,
2. MasterCard,
3. American Express,
4. Cashiers checks, money orders,
5. and personal checks.
Solution Graphics

Payment by Check

We accept payments by check - electronically, saving postage too! Provide us via fax a copy of an unused and clearly marked "Void"ed check, OR include the following information for your checking account:

At the bottom of your checks, you will see a line of computer numbers that indicate the individual check number, your bank's ABA Routing number, and your checking account number.  Please note that these numbers may occur in any order, but the symbols described below will be consistent, and will help you determine which numbers belong to which category.

 
This character appears before and after the 9-digit ABA Routing number in the MICR line.
This character appears after the checking account number.
     The check number appears both in the MICR line and in the upper right-hand portion of your check.
Please use the check number from the next check in your checkbook for your payment, then write void across this check in your checkbook, and enter this payment into your check register for your records.

Whenever you e-mail payment information, for improved e-mail security we recommend that you use PGP (see below) OR your payment information can be sent in two separate e-mails, to billing@averstech.com.

PGP

Our PGP public key is at the bottom of this page. We do ask that if you encrypt anything with this key and send it to us, that you include in your message a pointer to where a trusted copy of your public key can be obtained in order for us to reply to you. If what you are sending us is important enough for you to encrypt it, it is equally important to us to verify that our line of return communication is safe.

To import our public key into your PGP Keyring, from the Edit Menu, Select All, Copy, open your PGP Keys, Paste then Import. Or, from the PGP tray, select Current Window, Decrypt and Verify, then Import our key.

For more information regarding PGP, and to acquire PGP software, visit: http://www.pgpi.org

Sales Tax

Orders shipped to New York will have 8.375% sales tax added.

Store Policies

  1. All prices are in US dollars.
  2. If circumstances beyond our control take place, all prices and descriptions would be subject to change without notice. The customer is responsible for inquiring & confirming current information at the time of purchase.
  3. We must receive payment within 10 working days from the order date.
  4. We automatically cancel open sales orders within 14 days if no payment is received.

Return & Refund Policies

  • All Sales Are Final We cannot restock and resell the results of your unique research request, nor can we recoup the time that we have spent in order to advance your research project. However, if you are dissatisfied with our performance, we will work with you to correct any deficiency.

Here's our PGP Public Key:




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    Thank you!

Continue
// END STS 4.1